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Vyne-Delivery-Policy - Vyne

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Vyne Delivery Policy

How will my medication and/or appliances be delivered?

All Vyne Prescriptions or Vyne Shop orders are sent out using Royal Mail or DPD. For Vyne Prescriptions orders, we default to DPD next day delivery, but you are welcome to request we use Royal Mail instead if that is your preference. For Vyne Shop orders you are able to select you preferred courier at checkout. All orders are delivered in totally discreet packaging, so one will know what's inside except you. We also make sure all our packaging uses sustainable & recyclable materials.

What do you charge for Vyne Shop delivery?

We do our best to keep our delivery prices fair, and we only charge you what the courier services are charging us.

Delivery options (England, Scotland & Wales) Cost
Royal Mail 48 Standard Delivery (2-3 business days) Free, or £3.49 when you spend less than £50

Royal Mail 24 Express Delivery (1-2 business days)

Most orders are delivered next business day when placed before 2pm on Monday to Friday. This is NOT a guaranteed next day delivery service.

£3.99

DPD Next Day Delivery

Next business day delivery on orders placed before 2pm. DPD do not deliver on weekends. Orders placed before 2pm on Friday will be delivered on Monday. Orders placed after 2pm on Friday will be delivered on Tuesday.

£4.49
Delivery options (Northern Ireland) Cost

Royal Mail Standard Delivery (Up to 7 business days)

Vyne are based in Leeds, England, so delivery times to Northern Ireland can take up to 10 days, but orders are usually delivered within 2-3 business days.

Free, or £3.49 when you spend less than £50
Delivery options (Isle of Man) Cost

Royal Mail Standard Delivery (Up to 7 business days)

Vyne are based in Leeds, England, so delivery times to the Isle of Man can take up to 10 days, but orders are usually delivered within 2-3 business days.

Free, or £3.49 when you spend less than £50

Local delivery: If you're local to us (West Yorkshire), we can deliver to you personally using our electric van! You’ll have the option to choose local delivery at checkout if this service is available to you.

Alternative options: Sometimes our courier partners will make changes or be unable to deliver your order. In these instances we may switch your delivery type to the best option available to get it to you within the same time frame.

Remote locations: For some remote locations in the UK, like the Shetland Islands, the above delivery estimations will be slightly longer. For more information, please visit the Royal Mail or DPD website.

What do you charge for Vyne Prescriptions delivery?

For our NHS prescription orders (which includes medications and appliances) there's absolutely no charge for delivery. Private prescriptions do carry a charge, however, but we will let you know upon processing your prescription what that cost will be.

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