Home delivery without the hassle
Order your prescription continence and stoma items with Vyne’s free home delivery service.
Vyne Prescriptions
How it works
Ordering your continence, stoma and wound-care prescriptions through Vyne Prescriptions couldn't be easier...
New
Introducing Vyne Online
Manage your NHS Prescriptions orders online, with the new Vyne Online portal and app!
Two click reordering
Anytime, anywhere
Easy order tracking
Testimonials
From our wonderful users
Ordering items from Vyne is so easy and quick. The people on the phone are extremely helpful and pleasant and professional, and they can always advise and answer any questions about their products.
Vine are easy to contact by telephone, always reliable and helpful. Vyne are trustworthy in ensuring all my medical supplies get to me correctly quickly and accurately.
The most helpful customer service I have ever dealt with , they went above and beyond to help me sort things out for my father.
The ease of use of this companies website is a bonus, coupled with the prompt service,communication and delivery takes above many others.
This company not only do my prescription stuff but I also brought a leg bag holder from them which has helped massively.
Excellent service. Through to a real human in less than a minute. She solved a problem made by the admin at my Dr's surgery.
Contact us
Need more help?
FAQ's
Popular help articles
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How do I check the status of my Vyne Prescriptions order?
If you’re ordering a prescription, you can log in to your Vyne Online account and check the status of your active orders on your dashboard. We’ll show when your order is received, awaiting your prescription from your GP, ready to be sent and then out for delivery. Alternatively, if you don't want to use Vyne Online, our helpful Customer Care team will be on hand to advise you.
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Do I qualify for free NHS prescriptions?
To find out if you qualify, visit the NHS eligibility checker here.
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What do I do if my prescription changes?
If your prescription changes, you can place a new order using Vyne Online, or over the phone. Using Vyne Online, login to the portal on app, computer or phone, and head over to the 'Orders' page. Either create a new order from scratch, or select 'Reorder' on one of your previous orders and amend the items which have changed. Unfortunately, if you're current order is in progress, we won't be able to amend it - please give us a call on 020 3987 7560 if that's the case and we'll get it sorted for you.
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I have a paper prescription, can I still over with Vyne?
Absolutely, you just need to send us your prescription via post. We would recommend that you use recorded delivery to make sure your prescription arrives safely with us as it contains personal information. Please also leave enough time for us to receive, process and deliver your prescription in time.
Please send paper prescriptions to: Vyne, Tennant Hall, Blenheim Grove, Leeds, West Yorkshire, LS2 9ET.
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I’d prefer not to register online, can I still use Vyne Prescriptions?
If you would like to register but don't feel comfortable doing it online, get in touch with our lovely Customer Care team on 0344 225 1519 or hello@vyne.co.uk. They will be more than happy to help you with your registration, and take your orders over the phone.
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Do I need to tell my GP I’m using Vyne?
No, we will contact your GP to let them know that you’re using Vyne and to request any of your prescriptions. If your GP doesn’t issue prescriptions to 3rd parties, you may need to request your prescription from them.
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How much does Vyne Prescriptions cost?
There is no charge for using our prescription service.
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