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If you’re looking for some advice our team of specialists are here to help. Give us a call on 020 3987 7560 or email hello@vyne.co.uk and we’ll be here to help.
Want to know when it’s back in stock? Pop your email into the form below, and we’ll drop you an email when it’s back in stock.
The Flip Flo Catheter Valve is a sterile medical device, appropriate for users with a urethral or suprapubic catheter. The valve is intended to improve or maintain bladder tone and capacity while also providing a more discreet option when compared to leg bags. Valves allow users to choose when they empty their bladder, giving them complete control.
The Flip Flo Catheter Valve features an easy-to-open lever tap which is friendly for users with limited dexterity.
You'll find all of our support, advice and digital resources within this tab. Or if you’d prefer, email us at hello@vyne.co.uk or call on 020 3987 7560, and we’ll be happy to help.
| Delivery options (England, Scotland & Wales) | Cost |
| Royal Mail 48 Standard Delivery (2-3 business days) | Free, or £3.49 when you spend less than £50 |
|
Royal Mail 24 Express Delivery (1-2 business days) Most orders are delivered next business day when placed before 2pm on Monday to Friday. This is NOT a guaranteed next day delivery service. |
£3.99 |
|
DPD Next Day Delivery Next business day delivery on orders placed before 2pm. DPD do not deliver on weekends. Orders placed before 2pm on Friday will be delivered on Monday. Orders placed after 2pm on Friday will be delivered on Tuesday. |
£4.49 |
| Delivery options (Northern Ireland) | Cost |
|
Royal Mail Standard Delivery (Up to 7 business days) Vyne are based in Leeds, England, so delivery times to Northern Ireland can take up to 10 days, but orders are usually delivered within 2-3 business days. |
Free, or £3.49 when you spend less than £50 |
| Delivery options (Isle of Man) | Cost |
|
Royal Mail Standard Delivery (Up to 7 business days) Vyne are based in Leeds, England, so delivery times to the Isle of Man can take up to 10 days, but orders are usually delivered within 2-3 business days. |
Free, or £3.49 when you spend less than £50 |
Local delivery: If you're local to us (West Yorkshire), we can deliver to you personally using our electric van! You’ll have the option to choose local delivery at checkout if this service is available to you.
Alternative options: Sometimes our courier partners will make changes or be unable to deliver your order. In these instances we may switch your delivery type to the best option available to get it to you within the same time frame.
Remote locations: For some remote locations in the UK, like the Shetland Islands, the above delivery estimations will be slightly longer. For more information, please visit the Royal Mail or DPD website.
We offer free returns & refunds for Vyne Shop items ordered within the past 30 days, which have not been used or opened*. If you're not happy with your Vyne Shop order, please get in touch and we'll arrange a free home collection at a date and time suitable for you. It can take up to 7 days for your order to be refunded once we've collected your items, but it's usually quicker.
*Please Note: Due to the nature of products sold on vyne.co.uk, we’re unable to accept returns for any used or opened products. If you're unsure of product sizing, please give us a call on 020 3987 7560 or email hello@vyne.co.uk and we will be able to provide advice, and for some items a sample.
Also Note: Please do not send any orders back to our VyneYard warehouse, instead we will arrange a free home collection as outlined above. Due to the nature of products available on vyne.co.uk, we enforce a strict returns procedure to ensure the safety of items returning to stock. Orders returned to the VyneYard warehouse without prior contact will not be processed. If you have already sent your order back to the VyneYard warehouse, please give us a call on 020 3987 7560 or email hello@vyne.co.uk so we can locate it, and ensure your refund is processed.
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