If you’re looking for some advice our team of specialists are here to help. Give us a call on 020 3987 7560 or email hello@vyne.co.uk and we’ll be here to help.
We'll be open throughout most of the festive period as normal, shipping your orders and answering your questions should you need us. Give us a call on 020 3987 7560 or email hello@vyne.co.uk and we'll be here to help.
Tuesday 24th December 2024 (Christmas Eve) - 8:00am-5:00pm
Wednesday 25th December 2024 (Christmas Day) – Closed
Thursday 26th December 2024 (Boxing Day) – Closed
Wednesday 1st January 2025 (New Years Day) – Closed
Normal open hours will apply to all other days during the festive period:
Monday - Friday: 8:00am - 6:00pm
Saturday: 8:00am - 1:00pm
Sunday – Closed
Please bear in mind, some courier services may be operating reduced hours. Please allow extra time for your items to be delivered. If you're not sure whether your urgent delivery will get to you in time, give us a call on 0203987 7560 and we'll be happy to help.
Product details
Cetraben Ointment has been designed for users who require more moisturising properties which regular creams and lotions can't provide. Due to the unique composition of Cetraben Ointment, it functions as an emollient, skin cleanser, and bath additive all in one.
The soft white paraffin produces a protective barrier on the skin's surface and minimises trans epidermal water loss (TEWL), whilst the light liquid paraffin restores lost skin oils to enhance skin surface lipids (SSL).
To keep your skin hydrated throughout the day, use as needed or as directed by your doctor or pharmacist.
Warning: This product contains paraffin. If paraffin
comes into contact with dressings, clothing, bedding or other materials it can be
ignited with a naked flame. Keep away from fire when using products containing
paraffin.
What ingredients are in Cetraben Ointment?
Soft White Paraffin
Light Liquid Paraffin
Cetostearyl Alcohol
Polysorbate 60
Note: The ingredients above have been referenced from the manufacturer of this product. If you have any allergies, please review the most recent ingredients stated on the manufacturers website before purchase.
Delivery & returns
Delivery promise
Always discreet and fair
All Vyne orders are delivered in discreet packaging, so you’re the only one who knows what’s inside.
We do our best to keep our delivery prices fair, and we only charge you what the courier services are charging us.
Delivery options (England, Scotland & Wales)
Cost
Royal Mail 48 Standard Delivery (2-3 business days)
Free, or £3.49 when you spend less than £50
Royal Mail 24 Express Delivery (1-2 business days)
Most orders are delivered next business day when placed before 2pm on Monday to Friday. This is NOT a guaranteed next day delivery service.
£3.99
DPD Next Day Delivery
Next business day delivery on orders placed before 2pm. DPD do not deliver on weekends. Orders placed before 2pm on Friday will be delivered on Monday. Orders placed after 2pm on Friday will be delivered on Tuesday.
£4.49
Delivery options (Northern Ireland)
Cost
Royal Mail Standard Delivery (Up to 7 business days)
Vyne are based in Leeds, England, so delivery times to Northern Ireland can take up to 10 days, but orders are usually delivered within 2-3 business days.
Free, or £3.49 when you spend less than £50
Delivery options (Isle of Man)
Cost
Royal Mail Standard Delivery (Up to 7 business days)
Vyne are based in Leeds, England, so delivery times to the Isle of Man can take up to 10 days, but orders are usually delivered within 2-3 business days.
Free, or £3.49 when you spend less than £50
Local delivery: If you're local to us (West Yorkshire), we can deliver to you personally using our electric van! You’ll have the option to choose local delivery at checkout if this service is available to you.
Alternative options: Sometimes our courier partners will make changes or be unable to deliver your order. In these instances we may switch your delivery type to the best option available to get it to you within the same time frame.
Remote locations: For some remote locations in the UK, like the Shetland Islands, the above delivery estimations will be slightly longer. For more information, please visit the Royal Mail or DPD website.
We offer free returns & refunds for Vyne Shop items ordered within the past 30 days, which have not been used or opened*. If you're not happy with your Vyne Shop order, please get in touch and we'll arrange a free home collection at a date and time suitable for you. It can take up to 7 days for your order to be refunded once we've collected your items, but it's usually quicker.
*Please Note: Due to the nature of products sold on vyne.co.uk, we’re unable to accept returns for any used or opened products. If you're unsure of product sizing, please give us a call on 020 3987 7560 or email hello@vyne.co.uk and we will be able to provide advice, and for some items a sample.
Also Note: Please do not send any orders back to our VyneYard warehouse, instead we will arrange a free home collection as outlined above. Due to the nature of products available on vyne.co.uk, we enforce a strict returns procedure to ensure the safety of items returning to stock. Orders returned to the VyneYard warehouse without prior contact will not be processed. If you have already sent your order back to the VyneYard warehouse, please give us a call on 020 3987 7560 or email hello@vyne.co.uk so we can locate it, and ensure your refund is processed.